Page 36 - Mann ki Baat English Feb 2026

of Citizens and Institutions in the
citizens to report cyber offences.
For cyber frauds, the national
helpline 1930 has been set up for
reporting and early intervention. safeguard for banks to prevent
The dedicated “1600” number
series has been assigned for
service and transactional calls
from banks and certain other
regulated financial entities,
making it easier for citizens to
recognise genuine calls.
RBI has also introduced the
exclusive “.bank.in” domain for
banks to help customers identify
genuine banking websites and
avoid fraudulent lookalike sites.
RBI has also been conducting
Public Awareness Campaigns
throughout the year to reach out
to people across the country.
These activities are aligned with
our vision to “Strengthen Trust
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Reserve Bank of India”.
RBI has issued financial
awareness booklets (in English,
Hindi and 11 regional languages)
covering the modus operandi
of frauds and the ways to avoid
getting trapped by fraudsters.
Another important measure
for safety is KYC (Know Your
Customer). It is a powerful tool to
safeguard against any potential
fraud. Banks and other regulated
entities are mandated to
identify and verify the identity of
customers, carry out ongoing due
diligence and monitor customer
transactions. It is an important
the misuse of bank accounts for
fraudulent or unlawful activities.
RBI has advised banks
to update KYC records (re-
KYC) at periodic intervals. It
prevents the financial system
(including banking system)
from being misused for money
laundering, terrorist financing
and proliferation financing
purposes. It is in your own interest
to keep your bank updated of
the changes in your address and
respond to their request for KYC
updation, which is a very simple
process.
Given the importance of this
issue, RBI conducted the eleventh